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Module Detailed Information for [DSC4211G]
Academic Year : 2017/2018 Semester : 2
Correct as at 22 Jan 2019 05:00

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Module Information
Module Code :
Module Title : SIOSCM: Service Design
Module Description : Service design is a process that seeks to understand ways to develop the environments and programs that lead to a high level of service quality. Often times, the success of a business is dependent on the quality of service that is provided to its customers. This is most evident in businesses where there is a blurry line between product and service. When the ultimate product is service, the quality of this service is the main element that can predict the success and profitability of the company.
Module Examinable : -
Exam Date : No Exam Date.
Modular Credits : 4
Pre-requisite : DSC2006 Operations Management
Preclusion : Nil
Module Workload (A-B-C-D-E)* : 3-0-0-4-3
Remarks : Nil
* A: no. of lecture hours per week
B: no. of tutorial hours per week
C: no. of laboratory hours per week
D: no. of hours for projects, assignments, fieldwork etc per week
E: no. of hours for preparatory work by a student per week

Lecture Time Table
Class TypeWeek TypeWeek DayStartEndRoom

Tutorial Time Table
Attention: The tutorial timetables could be updated from time to time. Students are advised to check regularly for the latest update on the change of tutorial timing.
No Tutorial Class or to be announced. Please check with the department offering this module.

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