Log In Help
Information and services residing at a secured
server require log in as access to the contents are restricted.
Please use the following checklist to troubleshoot
and solve the problem that you have encountered when trying to log
in. You should answer "YES" to all. A "NO" answer denotes the
Are you a current full-time or part-time NUS
undergraduate? If no, the Student e-Services Link is not
accessible to you. If you have already graduated, you can only
access certain e-Services for 1 year beginning from your
Are you using Internet Explorer 6 and above
with high encryption? If no, please download and install the
latest version (with high encryption).
Click here to visit the Internet Explorer website for downloads.
Did you enter the correct NUSNET ID ? Examples:
E0181234 or E0005678 etc. If
not, please re-enter again. Exclude spaces and hyphens. If your
student number begins with 'NT' and 'HT', this online facility
is not available to you.
enter the correct NUSNET
password. If you still have problem in password
you may also email the NUS IT Care at firstname.lastname@example.org or call 65162080 for assistance.
Admission Application Number or password? Please click here. for assistance:
If you are unable to log in or encountered
errors after successful log in, please notify the NUS IT Care
Include in your email:
Your name as registered with NUS.
Your student number (matriculation number).
Your course of study [e.g. Computer Engineering
The e-Service which causes the problem [e.g.
Detail description of events leading to the
If available, any error messages that you've
Please do not reveal your
password in your email! No staff or student of NUS should ever ask
you for your PIN for whatever reasons.